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The Boot Lab, Dry Drayton, near Cambridge

Custom ski boot fitting

A fitting at our Boot Lab is a proper assessment of your feet, not a guess at your size. One to three hours with one fitter, and a Comfort Guarantee that means you leave comfortable or we keep working.

£1 to book, redeemed against your fitting on the day.

Comfortable, guaranteed

Most people have been sold ski boots that don't fit. We do it differently. If you are not comfortable in your boots after a fitting with us, we carry on working until you are, at no extra cost. The guarantee covers all the fitting work needed to get you there. That is the whole point of the Boot Lab.

  • Experienced fitters

    Fitters who have worked in boot rooms here and abroad, on the shop floor every day of the season.

  • Comfort Guarantee

    Unrivalled cover on all fitting work required, for total peace of mind.

  • Allow 1-3 hours

    Most boot fits take between one and three hours. Allow around two.

  • Book or walk in

    Appointments get you the best service, but walk-ins are welcome.

What happens in a session

A fitting takes about two hours, sometimes closer to three if your feet need the time. It is thorough on purpose, because your boots are the one piece of kit that decides how the whole day feels.

Every fitting at the Boot Lab is done by one of our experienced boot fitters, in Dry Drayton, near Cambridge. One fitter stays with you for the whole appointment, so nobody picks up half an assessment from someone else.

We do not take bookings for a named fitter. They all work to the same assessment and the same Comfort Guarantee.

  • 1. Assessment

    All good ski boot fits start with a thorough assessment.

    • Foot length and width measured accurately, both unweighted and weighted
    • Foot and ankle stability
    • Lower leg biomechanics and ankle flexion
    • A conversation about your current ability, goals and aspirations

    Together these determine the best boot for you, on fit and on performance.

  • 2. Custom Footbeds

    Using that data we select a supportive footbed or insole from our custom and pre-fabricated range. A well-made footbed is essential to the best boot fit.

    • Fills the volume under the foot inside the boot
    • Stabilises and supports the foot
    • Reduces fatigue and stops the foot spreading
    • Improves alignment and power transmission through the lower leg
  • 3. Custom Fitting

    We select a couple of boot options that suit your foot shape and volume as well as your performance requirements.

    • Shell checking, to double check the foot inside the shell
    • First fit on. They will feel a little small at this stage, which is completely normal while the boots are unmoulded
    • Any problem areas identified before we go further
    • Liners and shell expertly heat moulded to your feet
  • 4. Shell Modification

    After the boots have cooled and the heat moulding has fully set, we make the final adjustments and fine tune the fit.

    • Mechanical stretches for bone spurs, bunions and similar
    • Cuff rotation for alignment
    • Heel wedges, calf spoilers and volume reducers
  • 5. Alignment

    A speciality service where we "cant" the whole boot inwards or outwards to match your leg alignment.

    • Not all skiers need it
    • Makes the biggest difference for racers and ski instructors
    • Worth doing if you have excessive alignment issues

    Where it applies, canting can make an enormous difference to your skiing.

  • 6. Comfort Guarantee

    Every fit is backed by our Comfort Guarantee.

    • Ski in them, and if anything is not right, bring them back
    • We keep working on the fit until they are comfortable
    • All fitting work required is covered

Before you book

The two minute check you can do at home

Ankle mobility has a large effect on which boots will suit you, and it has nothing to do with fitness. Some of the hardest fits we see are strong runners, who tell us their heel does not feel grounded. Usually the cause is a tight calf or Achilles.

2 minShow me the check

On a flat floor, in socks:

  1. Stand normally and look down at your toes.
  2. Flex your ankles and bend your knees until your knees block your view of your toes.
  3. Check your heels.

If your heels are flat on the floor, most boots will work with you. If you feel yourself rising onto your toes to get there, your ankle range is limiting, and it changes which boots are worth trying on.

It is not a problem, it is information, and it is the first thing a fitter should be checking. Bring the answer with you and we will start from there.

Inside The Boot Lab

Take a walk through the fitting room with our team before you visit.

Boot fitting questions

Do I need an appointment for boot fitting?

Fitting is by appointment, and booking means we can give you our full attention. We always try to accept walk-ins where possible, but at weekends you may have to wait.

How long does a ski boot fitting take?

Most boot fits take between one and three hours. We recommend allowing around two hours for your appointment.

What does the boot fitting service include?

A full assessment of foot length, width, stability and lower leg biomechanics, custom or pre-fabricated footbeds, shell checking, heat moulding of liners and shell, and any shell modifications needed to perfect the fit.

What is the Comfort Guarantee?

Our Comfort Guarantee covers all fitting work required. If the boots are not right once you have skied in them, bring them back and we will keep working on the fit.

Can you fit boots I bought elsewhere?

Yes. We fit and modify boots bought anywhere, not just boots bought from us. Get in touch and we will talk you through the options.

Do I need boot alignment or canting?

Not every skier does. It makes the biggest difference for racers, ski instructors and anyone with significant alignment issues. We will tell you honestly during the assessment.

  • 3 expert boot fitters
  • 70+ years of combined experience
  • 1987 fitting boots since

What skiers say about the Boot Lab

Such a great, personalised service! Booked an appointment online and came away with perfect comfortable, moulded boots.

Katherine A. Google review

Phenomenal with knowledge and patience in making sure the boot fit was just right.

Simon was phenomenal with his knowledge and patience in making sure the boot fit was just right. Fantastic service.

Chris Trustpilot review ✓ Verified

Genuinely feel like I have met the 'Ski Boot Whisperer'. Boot fitting knowledge and ski advice were outstanding. Have never had anything like it in the UK.

Robbo G. Google review

Superb and patient service trying numerous boots before finding the right pair.

Superb and patient service fitting me in new boots. Really appreciated their guidance and time trying me in numerous boots before finding the right pair. On the hottest day of the year I was extra grateful for a drink for the dog who was allowed in.

Customer Review Trustpilot review ✓ Verified

The team are outstanding from the moment you walk in. With the piles of experience and knowledge under one roof, you are 100% walking away satisfied.

Will Parkins Google review

Worth the trip - knowledgeable, helpful and excellent value.

Worth the trip. Knowledgeable, helpful and excellent value.

James Trustpilot review ✓ Verified

These guys couldn't be more helpful

These guys couldn't be more helpful, for beginners to the pros, couldn't have asked for better service. Took there time to go through a boot fitting and choose me the right boot. If I could give six stars I would.

MR N M MULVEY Trustpilot review ✓ Verified

Good old fashioned service and great knowledge.

Brendon Trustpilot review ✓ Verified

Good, honest conversation regarding products rather than just selling. Recommended products that genuinely fit my exact skiing needs.

Alan Burke Google review

Prompt communication and order bumped up for early weekend delivery.

Ordered plates for the ski simulator pro on Thursday for delivery end of next week. Got a text Saturday morning to say the order had been bumped up for immediate weekend delivery.

Real Mayor of Leamington Spa Trustpilot review ✓ Verified

Extremely relaxed and friendly service. Took the time to make sure I got the right boots for me, giving advice and tips without being overpowering.

Kellie Naylor Google review

Great service when buying ski jacket, good advice given regarding different products.

John Trustpilot review ✓ Verified

Simon refitted my ski boots taking into account feedback from usage, plus helped me pick new skis after 35 years. Unbeatable attention to detail.

Carl Gobie Google review

Great customer service from start to finish.

Great customer service.

Sarah Trustpilot review ✓ Verified

Find the Boot Lab

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Where we are

The Ski Exchange, Unit 27
Dry Drayton Industries, Scotland Road
Dry Drayton, Cambridge CB23 8AT

Fitting is by appointment. We always try to take walk-ins, but at weekends you may have to wait.

Opening hours

Monday
10am-6pm
Tuesday
Closed
Wednesday
10am-9pm
Thursday
10am-9pm
Friday
10am-6pm
Saturday
9am-6pm
Sunday
10am-4pm

Hours change seasonally. Check before a long drive.